Agent IQ

Relationship Engagement

Provide high-touch and proactive service to your customers through omni-channel engagement.

AI-Powered Banker Support

Empower your bankers to provide increased satisfaction and efficiency with the power of AI.

Seamless Scalability

Integrate with any of your existing platforms with full security, confidence and ease.

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Through the use of our PCFCU Connect App we have transformed our member interactions to be more personal, meaningful and productive. This is truly an extension of our brick and mortar locations, which provides unmatched convenience, building upon our already tremendous member loyalty.

Tiffany Miller, VP Marketing & Technology
Pinal County FCU

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Relationship Engagement

Your customers want to feel special and that they can trust their financial institution to provide them with the best advice and proactive service. Don’t let your digital transformation destroy that relationship; let it enhance it. With Agent IQ, your customers can communicate with their banker using the digital channel that works best for them. Communication threads prevent any loss of context even when adding in specialized support. Bankers can also easily proactively engage with their customers one on one, or one to many. End result - your customers feel respected as individuals while engaging with the efficiency and reach of digital.

AI-Powered Banker Support

When it comes to financial advice and support, AI should not replace humans, it should support them. Your bankers are the best at providing tailored solutions for their customers, but often at the expense of efficiency. With Agent IQ, your bankers can utilize the power of AI to instantly provide suggestions, marketing materials and disclosures, even automate mundane tasks. And when the banker is unavailable, the platform will automatically provide responses or direct to a banker who can help. Relationships that are personal are now even deeper with AI.

Seamless Scalability

The power of a platform is in its ability to make things more efficient; not to be another username and password to remember. Agent IQ can integrate seamlessly with your existing CRM, document storage, and digital banking platform to make a unified experience for both your customers and your bankers. And with SOC-2 Type II Certification, you can feel confident that your data and processes are fully secure. The platform can also scale to support individual divisions or your entire organization. The scale and integration is adaptable to what suits you best.